Do you have questions? Sunrise Pool Services in Buford, Johns Creek, Duluth,Alpharetta, Atlanta, and Cumming, GA, is here to help. Read our pool service FAQs for answers to some frequently asked pool service questions. You can also call us to speak with one of our experts.
In the spring, summer, and fall months it is impossible to maintain a swimming pool without the customer's help. A swimming pool requires weekly attention to be maintained properly. This includes checking the chemicals, emptying baskets, backwashing sand filters (required weekly), and adding chemicals as needed. We offer monthly service mainly in the wintertime only, but service is recommended either weekly or every other week.
When our technicians add chemicals, the pool needs to circulate. Timeout puts the remote in a 3-hour countdown keeping the pump running to ensure proper dispersion of the chemicals. The remote will go back to automatic mode once the countdown is over or you go outside and override it by putting the remote back into auto mode manually.
No. The outside panel is in service mode. In some cases, we need the pool to circulate for 24-48 hours continuously wherein we leave the remote in service mode. At other times, our technicians may have accidentally left the remote in service as they were turning the pump on/off to do regular maintenance. If this is the case, then you have to go to the outside panel and put the remote back in auto mode manually.
A salt pool is a chlorine pool! A salt system is a chlorine generator. It converts sodium chloride (salt) into hypochlorous acid, otherwise known as chlorine gas. The salt system basically makes the chlorine for you and that is all it does. There are a few reasons a technician may add chlorine to a pool.
One is in the wintertime when the water gets below 50 degrees and the generator turns itself off. Algae can’t grow in water that cold, but you still need some form of sanitation in the pool so when the water does warm, algae doesn’t begin to form due to the absence of chlorine in the water. Two is that the generator may not be functioning correctly and may need some repairs done. In this case, we will add chlorine manually until the generator is repaired. Another reason may be that the salt level is too low due to large amounts of rain. The generator also turns itself off when the levels get too low. We will add salt to get back to the proper level and add chlorine until the generator turns back on.
Ask About Our Pool Services
Do you have any questions related to our pool services that aren't answered in our pool service FAQs? We have experts at Sunrise Pool Services to answer any of the questions that you may have. Get in touch with our pool service company today so we can discuss how we can be of service to you.
What People Are Saying About Sunrise Pool Services
“Have been using Sunrise based on the recommendation of a builder client of mine. He said he had been through several different companies and these guys were the best. I had been using the pool builder's guy and was not satisfied with their work so I switched. Sunrise has been taking care of my pool year-round (no cover) for years and I've had no major issues. The pool is clean, chemicals are right. Now only if my kids wanted to use it! (whole separate issue... not sunrise's concern!)"